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Euro Customers!

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32 comments

  • Avatar
    Judy Dressler

    Going away from Paypal for Euros customers? I use Paypal only to buy Izzies and cash out to return moneys to IW to pay my regions!

    US$ coming in Paypal don't go out to my bank account. Never.

    But I do use my bank account to put Euros in Paypal and then change them to US$ when needed. Again to pay you.

    What is this "story" about us Euros having problems with Paypal?  Who?  Those who want to hide revenues?

    Sound more like IW (you) has problems with Paypal (fees? Have you come down to chase fees?).

    We pay them also. Twice. I don't have ANY issue with Paypal.

    Please think this over again or you may loose many customers. Including me. Gee a added stress I really did not need now!

  • Avatar
    Judy Dressler

    In fact I just paid now by Paypal one day earlier than due and webpage shows Region due date: August 05, 2018 for all my 2*2s. Got receipt in mail also. Please keep this for Europe.
    The entire world and e-business accepts Paypal. Why would you go away from it?  I really don't understand this move.

  • Avatar
    Judy Dressler

    I hope this will be not last time I pay IW...

     

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    Judy Dressler

    Btw I use Paypal to pay many other website services, on-line purchase orders, and more. World Wide.

     

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    Violetta Biziou

    For me it will be PayPall or nothing, simple.

    it works great so why change.

  • Avatar
    Beth Reischl

    Ok, let me put it this way... PayPal is NOT going away! I just know I've had customers who don't like PayPal (mostly a trust issue), or want a different method of paying. So this is to expand, not shrink!

  • Avatar
    Yichard Muni

    I don't see any alternative to Paypal. Usually people choose paypal, because they don't trust the company they are paying to, or they do not want to give away their cretit card number. So if they don't trust paypal, well, they have to send cheques by snail mail.

    A possible alternative is automatic draft. I don't know what is the equivalent in the USA, but it is a very common practice in Europe, both for sending or receiving money. If works that way: you give you IBAN number (normalized bank account number, valid in any country and for every bank). Through some financial interface, the company can do one time, occasional or recurring payments or drafts. But I imagine the company has to be accredited in some way, there are criteria to fulfil, and a web interface overhead.

    All utilities do that, and merchants like Amazon. Administrations paying allowances also do that. 

  • Avatar
    Yichard Muni

    Added: looking to the US thread, what I describe abovr looks similar to ACH. We call this "chambre de compensation" in french, although I am not sure this name is still used. I don't know how law forbids this, though, if it prohibits only ACH specifically, or any similar system.

  • Avatar
    Yichard Muni

    Perhaps it is time Inworldz LLC opens a branch in Europe, and becomes an international company??

  • Avatar
    Sophia Larkspur

    Yichard it would probably be easier for you to open an american bank account.

    I wonder tho, if a US bank will do ACH to a foreign account?   Since the payments go through the Federal Reserve, I tend to think not, but I don't know for sure, the bank will.

     

  • Avatar
    Violetta Biziou

    I love paypal, nothing wrong with it and very save.

     

  • Avatar
    Christine Nyn

    Paypal is just fine for EU people, particularly the way you have it implemented in Inworldz where cash-out dollars remain as dollars in the Paypal account and can later be used to pay tier. As Judy mentioned above I never attempt to convert those dollars to local currency and hence they will find their way back into the Inworldz coffers.

    As to the "issues with PayPal" referred to in the OP, I don't think there are any that a Paypal user doesn't already know about and has signed up to. If you get paid in dollars and then wish to convert that to a local currency for whatever reason the exchange rate isn't the most competitive around but it beats what a lot of banks would charge a non-commercial customer.

    Paypal's accounting system is also very clear and detailed which is very helpful for anybody who is doing enough transactions to be concerned about paying taxes.

    Stick with Paypal - the system ain't broke and don't need fixing ;-)

  • Avatar
    Yichard Muni (Edited )

    A suggestion, for people who can really not use Paypal: using snail mail and cheques payments, but on a 6-months basis, to make it practical (minimize the risk of missed payment due to the snail getting lost in a strike, or so. Mail strikes happen in France, and they can delay mail for weeks and even produce losses). 

    To mitigate the risk related to mail or missed payments, I once proposed the possibility to mothball a sim (the sim is still on the hard drives, but not in the simulators). Applied to the current discussion, this would work like an «insurance».

  • Avatar
    Trouble Mooncurser

    Agrees with Christine. I use Paypal for many financial transactions ( business wise ) , and working very well for me and safe. 

  • Avatar
    Judy Dressler

    Gathers with Christine, Trouble, and Violetta, and hands out panels to hold at arms length. The troop goes parading around "Jackson Square" shouting "Euros use Paypal , "Euros use Paypal", "Euros use Paypal , "Euros use Paypal".....  (big grin).

    Joking.

    TY for clarification Ele that Paypal stays but that you were looking for additional alternatives. That was not clear in your first post and did send panic where not needed. Hands Ele"s her fav margarita.

    Heard in the background as parade continues.... (hard to stop them when started)

    "Euros use Paypal , "Euros use Paypal", "Euros use Paypal , "Euros use Paypal"

    :-D

     

     

  • Avatar
    Judy Dressler

    Another possibility if you are NOT present in the US to open a non resident bank account: Ask YOUR bank if they have a presence in the US and can open an account overseas for you, without you being there in person with all due paperwork.

    In all case we always will have to pay fees on conversions from our Euros to US$ (it went from 1.50$ for 1 Euro to 1.15$ in last 7 years I'm in IW).

    Paypal saves me headaches. As for many of us.

    http://www.knowyourbank.com/blogs/us-bank-account-for-non-citizens/

  • Avatar
    Arkady Arkright

    My vote is for Paypal too, I wouldn't know where to start using anything else.

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    jillytopaz wasp

    my vote to is for pp I wont use anything else,

     

  • Avatar
    Yichard Muni

    Me looks in Jackson Square... and finds out that all the troops parading are bots.

    Ok, 

  • Avatar
    Judy Dressler

    Ouais sors Schtroumpf bleu :-)

    You missed the protest parade Yich!. They went to refresh feet in IZ Ocean after ...

    But a though one nevertheless remained in center of square !

  • Avatar
    Yichard Muni

    This is because they saw the Elf cops 

  • Avatar
    shannara llewellyn

    No one said they were taking paypal away they only said the are considering adding alternative options.

    To complain about change in a virtual reality which is on the front line of the future has always seemed ridiculous to me.  Even if that change has negative repercussions to me i understand the future of the any world is not always about me :)

  • Avatar
    Trouble Mooncurser (Edited )

    No, right , no one said they were taking it away. Shannara, your probably not waiting for your money? 

    I dont like it when they have discussions about payment methods while they have customers waiting on payments.  

  • Avatar
    Content Creator

    Shannara, it absolutely is about us.  It is our money.

    And when a business offers a service with very specific terms for a long period of time, then suddenly changes the terms without warning, and in a way detrimental to the customer?

    People have a right to be upset.  They have a right to question the business practices of a company they do business with.  Brand loyalty should be as fickle as a brand's loyalty to its customers.

  • Avatar
    Trouble Mooncurser

    Adding a comment : changing your payment policies: first inform customers well about your 50 dollar minimum. Second : give them some time to adapt to the new policies so people have the chance to get cashed out lower amounts then 50 dollars. Then third , inform them again right before the deadline is reached. People who are too late after this can blame themselves. (plus you could have saved yourself from support tickets from people demanding to get their cash) 

    When considering changing the payment method:  I think its the best way to inform people about your plans AFTER you investigated whats in best interest for your customers and not sharing your vague plans in forum ( with the result people get upset) Customer payments never should be delayed in such a process. 

  • Avatar
    Jim Tarber (Edited )

    WTH

    Elenia is asking for feedback on possible additional methods, to try to get your money to you sooner, and specifically valuing the opinions of the Euro residents.

    What part of "PayPal is NOT going away!" was unclear enough that someone needs to organize and post images of a protest with signs from residents protesting something that isn't happening?

    After all these years of Elenia sacrificing to try to enable everyone in a virtual world they can feel comfortable in, do you really think she'd just drop PayPal, and that you need to hold an open revolt protesting something she explicitly made clear wasn't actually even going to happen? 

    I see all kinds of posts about "change" where it relates to PayPal, yet the only possible change is that she might be able to reduce the $50 limit. Are you against that too?  Which of these three points below need a protest and which do you disagree with?

    1. Use of PayPal to remain an option as it is now. (What, you disagree with this and want it to go away?)

    2. Additional, faster cashout methods might be possible (as in the US case).  These would be options in addition to PayPal.  She might even be able to reduce the $50 limit on repeated cashouts.

    3. Elenia values the opinions of the residents and asked for comment on what options might be available for European residents.  She specifically wanted to hear from Euro customers so that they would have a voice.

    Which of those things is the one that triggered all these negative replies (and protest)?

    This whole thing is being proposed because we only have one method now, and some users (especially Euros) are uncomfortable giving their credit card or bank info to a company like PayPal.  If you are happy at PayPal (as I am with my credit card info), then great.  If you aren't, then wouldn't it be nice to have another option?  Or two?

  • Avatar
    Yichard Muni (Edited )

     @ Jim.

    For information, there are several cases where people do not use Paypal: (after the french wikipedia page)

    - Paypal does not want to operate in Palestine. (We have some people from Middle East in IW) 

    -This wiki page also accuses Paypal of sending info to advertisers. From this kind of statements, many persons don't trust Paypal.

    -There has been political campaigns calling to boycott Paypal.

  • Avatar
    Judy Dressler

    O my !!  Jim and others. Have some of you lost all sense of humor? My "protest" images were a JOKE. NOT to be taken at first degree. A lot of what has been posted could have been avoided if Ele had said in OP she was looking for ADDITIONAL methods.

    This was case only when we reacted and she gave us a additional CLARIFICATION in PayPal is NOT going away!" subsequent post. Read OP again.

    BTW this thread was for Euro Customers not US or CANADA.

    So keep it in yours. TY.

     

     

  • Avatar
    Jim Tarber

    Judy, I'm not a customer and I will step in to clarify misleading posts if I see them and want to do so. My concern was the misleading information being posted by several people (not just you), continuing to post replies implying that support for PayPal was going away, after Ele's very clear clarification reply that it was not. It was like you and others didn't even read it, or only read each others' replies fueling that misinterpretation. In spite of her follow up, that fire flared up again and was spreading (apparently even to IDI) and I felt it needed to be put out (again).

  • Avatar
    Violetta Biziou

    Everyone who responded here are people who love IW.

    Bit of confusion going on regarding PP was gonna stay.  

    Forgive us Europeans... we are different... I guess..

    So, Paypal stays... simple.  

    Done.

    Ok, back to creating greatness in IW.

    Peace & Love, Vi

     

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